Community and Admin Officer

Présentation de l'entreprise :

ShareHomeBrussels is a professional real estate agency dedicated to high-end house sharing in Brussels. With over 85 properties under management, we offer young international professionals a value-driven house sharing experience in greatly located and fully refurbished houses.

Description :

We are looking for a motivated young professional to take on the responsibility of renting our new shared houses and existing rooms to young international professionals in the Brussels area, to manage the relationship with all ShareHomers in the houses and to take on the full administrative follow-up of several properties.

The successful candidate will demonstrate a deep commercial ability to spread the shared-housing concepts of ShareHome, combined with an acute sense of rigor and administrative follow-up.

Responsibilities:

• Community Builder and Facilitator
• Place adds and follow up with all interested candidates
• conduct visits of new houses
• Finalize lease contracts
• Organize meet and greet sessions
• launch house-communities
• Coach House Leaders and new tenants in developing their house community
• Promote the build-up of house-communities and the wider community on our Community App
• Manage sensitive and conflictual situations involving ShareHomers
• Help generate awareness and positive brand recognition through social media and other channels
• Relationship and Administrative Management
• Manage the relationship with ShareHomers through their entire journey (lease contract, payment of rent, arrival, exit, finding a replacement)
• Manage the full administrative follow up of several properties (financial and contract follow up, utilities, official registration and notification, etc.) Qualifications
• Very strong command of English and French (both spoken and written).
• Excellent commercial and communication skills (written and verbal) based on positive thinking
• Deep sense of rigor and administrative follow-up (+ basic knowledge of Excel)
• Excellent human relationship sense – natural facilitation and conflict resolution skills, creativity
• Good knowledge of digital tools - minded to using new technology and information tools
• Adhere fully to ShareHome shared values of Collaboration, Respect and Joy

Profil recherché :

ALL (Juniors welcome)